Terms & Conditions

Acceptance of Terms; Modification to Terms.

Thank you for visiting PillowGrace, a service of PillowGrace LLC. (“PillowGrace”), a Georgia Limited Liability Company. PillowGrace provides its Website and services (“Site”) subject to the following terms of service (“Terms”).

By using the Site, uploading any data or images or ordering products, you are indicating your agreement to be bound by these terms and all revisions thereof. If you do not agree to these Terms, do not accept them and discontinue using and accessing the Site. These Terms are applicable to your use of the Site regardless of how you accessed the Site.

We may modify the Terms at any time. If the modifications to the Terms constitute a material change, in PillowGrace’s good faith reasonable judgment, PillowGrace will notify you via email or by posting a notice on the homepage of the Site. You should review these Terms from time to time so that you understand the terms and conditions of your use of the Site. If you do not agree to any amendment of these Terms, you must immediately stop using the Site. Your continued use of the Site after any modification to these Terms constitutes acceptance of the amended Terms. If you ever have any questions about these Terms, please do not hesitate to contact us at info@PillowGrace.com.

You must be 13 years of age or older to use the Site. If you are not at least 13 please discontinue your use of the Site and do not provide any personal or other information to PillowGrace on or through the Site. If you are between the ages of 13-18, please obtain the permission of your parent or legal guardian before using the Site.

Pricing

Prices for products on PillowGrace are described on our Website and are incorporated into these Terms by reference. All prices are in US dollars. Prices and products may change at PillowGrace’s discretion.

Returns

The satisfaction of our customers is extremely important. All stock PillowGraces i.e. without any customization will only be accepted for return if they are flawed or damaged and must be received within 72hrs of receipt by the customer. The custom PillowGraces are printed for the individual who orders it, therefore we cannot re-stock or re-sell the PillowGrace. If you receive a flawed or damaged order, we are willing to replace or refund it. If you wish to return an order for some other reason, please know that we are happy to work with you on a case by case basis.

 

Shipping

Title and risk of loss for all Products ordered by you shall pass to you on PillowGrace’s shipment to the shipping carrier. You shall be responsible for payment of all shipping, insurance, customs charges and other transportation costs for shipment of Products ordered by you through the Site, unless otherwise stated on the Site or agreed by PillowGrace (such as through a special offer).

 

Privacy Policy

Your privacy is very important to us at PillowGrace. We collect and store personal information when you register, move through the Site, and make purchases. Visitors to this Site should refer to our privacy policy for more detailed information about how PillowGrace collects and uses personal information. By using the Site and accepting these Terms, you expressly consent to PillowGrace’s use of your personal information (including using email to communicate with you) as described in the privacy policy, which is incorporated herein by reference.

Notwithstanding the foregoing, you acknowledge and agree that PillowGrace may preserve Content and may also disclose Content or information, including your personal information, if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any Content violates the rights of third-parties; or (iv) protect the rights, property, or personal safety of PillowGrace, its users and the public. We may also disclose personal information as necessary to investigate or prevent violations of these Terms or suspected illegal activity, to trusted partners who work with us under confidentiality agreements, or to a company that acquires or merges with PillowGrace. PillowGrace sets and accesses cookies to keep track of login status. Please refer to your browser’s “Help” menu for how to change cookie preferences.

 

ColorsWhile every effort is made to represent color accurately, every monitor is different and we cannot guarantee the colors you see match the colors of actual fabric

While every effort is made to represent color accurately, every monitor is different and we cannot guarantee the colors you see match the colors of actual fabric. In addition Printers and Fabrics apply and take ink differently. There is no guarantee that your color will be an exact match unless you request a color match which will be available on Full Custom designs only.

 

Monograms (First, Last, Middle)

The letters used in the Monogram (First, Last, Middle) vary in size therefore only the middle letter of the monogram will be centered on the front of the PillowGrace. The outside letters based on their size may or may not equal distant from the edge of the PillowGrace

 

Bible Version

The NIV, New International Version will be used as the source for all scripture unless otherwise requested by CustomerWhile every effort is made to represent color accurately, every monitor is different and we cannot guarantee the colors you see match the colors of actual fabric

 

Proprietary Rights

You acknowledge and agree that any data, materials or content, including but not limited to designs, text, photos, images, etc. or other material contained or distributed on or through the Site by PillowGrace, or its Representatives (“Content”) is protected by trademarks, service marks, patents, copyrights, or other proprietary rights and laws. You may not use, reproduce or distribute any Site Content without the authorization of the owner of such Site Content, except for uses permitted by law.

You acknowledge and agree that the Site and any software used in connection with the Site (“Software”) contains proprietary and confidential information that is protected by applicable intellectual property and other laws. All such Software and the Site shall remain the property of PillowGrace and you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site or the Software, in whole or in part

 

DISCLAIMER OF WARRANTIES

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS SITE AND THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PILLOWGRACE AND ITS REPRESENTATIVES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF TITLE, OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PILLOWGRACE OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

PILLOWGRACE DOES NOT MAKE ANY WARRANTY THAT (A) THE SITE, ITS CONTENT OR ANY PRODUCTS ORDERED THROUGH THE SITE, INCLUDING FABRICS, WILL MEET YOUR REQUIREMENTS, OR (B) THAT THE SITE OR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS, OR (D) THAT DEFECTS, IF ANY, WILL BE CORRECTED.

 

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES INCLUDING, WITHOUT LIMITATION, ITS OWN NEGLIGENCE, SHALL PILLOWGRACE OR ITS REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SITE OR ANY PRODUCTS ORDERED THROUGH THE SITE. IN THE EVENT THAT YOU OBJECT TO ANY OF THESE TERMS OR BE DISSATISFIED WITH YOUR USE OF THE SITE, YOUR ONLY RECOURSE IS TO IMMEDIATELY DISCONTINUE YOUR USE OF THE SITE AND IN THE EVENT THAT ANY PRODUCTS OBTAINED THROUGH THE SITE ARE DEFECTIVE, YOUR REMEDY AND PILLOWGRACE’S SOLE OBLIGATION SHALL BE RETURN OF THE DEFECTIVE PRODUCTS AND, UPON DETERMINATION BY PILLOWGRACE OF SUCH DEFECTS, REFUND OF ANY AMOUNTS PAID BY YOU TO PILLOWGRACE FOR SUCH DEFECTIVE PRODUCTS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree that any claim or cause of action arising out of or related to your use of the Site or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

 

GENERAL

If any provision of this Agreement is invalid, illegal or unenforceable under any applicable statute or rule of law, such provision shall be deemed amended to achieve as nearly as possible the same economic effect as the original provision and the remaining provisions of this Agreement shall in no way be affected or impaired.

PillowGrace shall have no liability for any failure or delay resulting from any condition beyond the reasonable control of PillowGrace, including but not limited to governmental action or acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures and Internet disturbances.

This Agreement will be governed by the laws of the State of Georgia. PillowGrace may elect to resolve any controversy or claim arising out of or relating to these Terms or the Site by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Saint Simons Island, Georgia, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either party may seek any interim or preliminary relief from a court of competent jurisdiction in Saint Simons Island, GA, necessary to protect the rights or the property of you or PillowGrace (or its Representatives), pending the completion of arbitration.